Salesforce.com in Gartner, Web Suite, Loyalty Lab
The news as of the first coffee this morning, and the music is a nice Sonny Rollins album for a cool, slightly overcast day, Saxophone Colossus. Some critics call this album a great jazz classic, that may be, First Coffee doesn't know jazz well enough to say, but if so it's one of a handful of jazz albums praised by critics which also happens to be enjoyable listening for the more casual jazz fan, as most critical darling jazz albums are unlistenable exercises in musical deconstruction:
Six tips to surviving CRM design hell...
Having spent the past six weeks in CRM design hell, I thought I’d share some tips on surviving the process while it was freshly seared on my memory. Trust me, CRM design work, rather like a prolonged course of dental treatment, isn’t the most fun...
Read more about Six tips to surviving CRM design hell......Strategy Definition or Strategy Execution…
Which is more important? It’s a bit of a chicken vs. egg argument, but it’s fair to say that both are critical to driving positive financial results. Put it this way, if defining strategy explains 15% of a company’s financial performance then...
Read more about Strategy Definition or Strategy Execution…...More on Cloud Computing from Dion Hinchcliffe
Dion Hinchcliffe recently provide a comprehensive overview of the status of cloud computing for the enterprise in his post, Enterprise cloud computing gathers steam. It is a good article for spinning your knowledge up on what this trend means...
Read more about More on Cloud Computing from Dion Hinchcliffe...SugarCRM and Twitter
The news as of the first coffee this morning, and the music is... total iTunes shuffle... hit play, no idea what the first song's going to be, you'll know it as soon as I do... it is... Van Morrison's "Gloria," from his live "It's Too Late To Stop...
Read more about SugarCRM and Twitter...SaaS in China
Besides my technical role in developing SaaS architecture guidance, I've had the privilege to be deeply involved in molding the SaaS industry in China. Over the course of the last year, I've travelled to different cities in China, working with my...
Read more about SaaS in China...Get Your Targeted Message Across in Salesforce
How do you communicate with your Salesforce Users? Email, newsletters, a “News” section within the Salesforce sidebar or Home Page? Each can have it’s appropriate time and place, but how do you manage it all? You want to target your message to...
Read more about Get Your Targeted Message Across in Salesforce...